Position OverviewTerryberry is looking for a customer and company focused, detail orientated individual to join our Order Processing Team. This role is an essential order-control and administrative liaison between manufacturing, shipping, accounting, and account management teams. The ideal candidate brings strong attention to detail, customer service experience, and comfort working in structured, process-driven environments. Schedule & Work HoursThis is a part-time, onsite role working 25 hours per week, Monday through Friday from 12:30 pm to 5:30 pm. Primary Responsibilities:- Print and prepare manufacturing work orders and office copies.- Distribute work orders to manufacturing staff and deliver updated documentation as needed.- Maintain physical and digital order files in accordance with company standards.- Collect, sort, and match shipping receipts for invoice submission.- Process and notify account managers of recipient items mailed in for repairs or recognition program upgrades.- Assist recognition recipients by phone or in person as needed.- Communicate order status updates to account managers as requested.- Manage the process for packages returned due to bad addresses, making sure each are addressed and reshipped in a timely fashion. Skills and Experience Required- Expertise in Microsoft Outlook and working knowledge of Excel and Word.- Strong computer proficiency with confidence in learning new computer programs quickly.- Comfortable navigating spreadsheets and performing basic data entry.- Strong written and verbal communication.- Ability to manage physical paperwork alongside digital systems.- Ability to move throughout the office and manufacturing facility as required for the role.- Strong attention to detail and organizational skills.- Comfortable with proactively seeking clarification with the understanding that accuracy is critical.- Ability to multi-task and prioritize tasks to meet daily deadlines.- Solid problem-solving skills.