Position Summary The Discrepancy Resolution Specialist is responsible for identifying, researching, and resolving inventory, receiving, and invoicing discrepancies. This role serves as a key liaison between Purchasing, Receiving, Accounts Payable (AP), and Sales to ensure inventory accuracy, proper documentation, and timely resolution of issues impacting operations and customer satisfaction

Core Responsibilities

• Investigate and resolve discrepancies related to:
• Vendor invoices vs. purchase orders
• Pricing, quantity, and billing differences
• Receiving and shipment variances
• Serve as a liaison between:
• Vendors for billing or shipment issues
• Purchasing for order accuracy and corrections
• Accounts Payable (A/P) for invoice processing and adjustment
• Review and validate supporting documentation including:
• Purchase orders
• Vendor invoices
• Receiving/warehouse documentation
• Communicate directly with vendors to:
• Clarify discrepancies
• Request corrections, credits, or rebills
• Work with internal teams to:
• Correct errors in system records
• Ensure proper coding and processing of invoices
• Monitor open discrepancies and:
• Track status until resolution
• Follow up to ensure timely closure
• Support resolution of issues that impact:
• Vendor payments
• Inventory accuracy
• Financial reporting
• Other duties as assigned