We are actively seeking a Part- Time Payroll Packaging and handling specialist to join our payroll team at our Charlotte, NC office. The employee is responsible for preparing payroll packages, envelopes, and shipping to our clients in an efficient and accurate way.

Job Duties

Assisting customers with payroll

Handling and preparing payroll packages for clients

Shipping/ Receiving documents, packages and other client related shipments

Customer support via email and phone as needed

Data entry and support as needed for other branch departments

Reporting, escalating or addressing any potential issues affecting clients/shipments

Assist Branch Management with the day to day tasks of the branch

Provide excellent customer service to clients and customers

Qualifications

Professional phone communication skills

Great interpersonal and organizational skills

Ability to meet pick-up and shipment windows

Attention to detail and problem solving abilities

Basic understanding of Microsoft Applications (Word, PowerPoint, Excel)

Ability to work individually and in a team with tight deadlines