Production Supervisor - Fast Solutions
People & HR, Operations
Woodridge, IL, USA
Daily/General Tasks:
Maintain a high-level of quality and service by:
- Holding all employees accountable for the maintenance of tools, packing material, cleanliness of workspace & compliance with lean/5S program.
- Work to reduce waste & increase customer satisfaction through process improvements.
- Oversees that all displays are set up, photographed, and meet the Orbus quality standards, including the marry area.
- Works to improve the SOP’s for producing & finishing all new products pertaining to the department.
- Exhibit Associates must produce high quality products & follow instructions listed on the order (finishing specs, size, quality, etc.)
- Must keep jobs on track & hit deadlines for finishing and other departments, and make sure we hit our hourly UPLH goals.
- Meets all shipping & trucking deadlines.
Responsible for actively participating in all production meetings:
- Daily Graphics Meetings
- Weekly Production Meeting
- UPLH & Afternoon Huddles
• Maintains production schedule & plans work accordingly. Sets expectations for labor guidelines such as temps and over-time needs including:
- Weekend on-call schedules for busy seasons
- Planning out holiday & vacation coverage
- Limiting over-time and temp labor when necessary
• Ensure accurate levels of inventory are maintained by following all the related BC processes and performing all monthly cycle counts.
Strategic Planning/Improvements:
• Identifies possible trends or areas for improvement in the department.
• Creates lean efficiencies and assembly line production workflows to accommodate a fast-paced, growing workload.
• Supports Continuous Improvement culture within Orbus by:
- Participating and helping to oversee the 5S audit process
- Participating in Orbus Ideas/Poke Yokes & presenting them to the leadership team.
Team Development & Staffing:
• Partially responsible for hiring decisions of all new Exhibit Associates. This position will conduct all 1st interviews and will make recommendations to the Director of Graphic Operations.
• Responsible for writing & delivering performance reviews for the following positions:
- Exhibit Associate Supervisors
- Exhibit Associates
• Responsible for providing mentorship and guidance to the Exhibit Associate Supervisors.
- Bi-weekly one-on-one meetings with direct reports to review the following:
- accomplishments
- projects coming up
- opportunities for improvement
- Provides constructive feedback to direct reports as needed
• Department Training Program:
- Responsible for creating/maintaining training & cross-training plan for Exhibit Associates:
- Daily operating procedures
- Maintenance expectations
- Quality standards
- Works with Director of Graphic Operations to create and implement processes and work instructions for Exhibit Associate.
- Responsible for creating and helping to maintain training matrix documentation
- Recognizing when team members require further training & work with leadership team to determine action plan for improvement.
- Create plan for new hire training
Minimum Requirements:
- Solid organizational skills
- Solid knowledge of Microsoft Office
- Management experience with medium-size team (10-20 people)