HELITECH is a family-owned and oriented company that has specialized in foundation services since 1987. We are currently looking for a Customer Service Technician to maximize opportunities with existing customers and ensure Helitech's best practices on all projects.

Primary Responsibilities:

• Assess and diagnose foundation and waterproofing issues
• Diagnose warranty issues and make minor repairs as needed
• Provide clear solutions and recommendations to homeowners
• Manage challenging situations with professionalism and empathy
• Drive sales through trust, confidence, and customer satisfaction
• Consistently meet and exceed personal and team goals
• Daliy wrap ups and details uploaded into the system to record customer visits.

Requirements:

• Valid Driver's License
• Pass Background Check

Benefit package includes:

• Medical, Dental, Vision and Additional Life Insurance offered
• Company provided life insurance
• 401(K) Retirement Plan, with a company match
• Bonus opportunities
• Paid Holidays and Time Off
• Employee Referral Program

Schedule:

• Full Time

• Monday-Friday (Some Saturdays at needed)

• 10 hour shift
• 8 hour shift
• Overtime available

• Work Location: Kingdom City, MO