Administration Specialist (Milwaukee, WI)

BeneSys
BeneSys

Full-time

Milwaukee, WI, USA

Posted on Sep 24, 2026
Position: Administration Specialist (Milwaukee, WI)
Location: Milwaukee, WI
Job Id: 2671
# of Openings: 1

Administration Specialist (Milwaukee, WI)

Summary – The Administration Specialist maintains eligibility and 401(k) records for participants. Includes all functions necessary to monitor participation in Health and 401(k) Plans for participants and dependents.

Essential Duties and Responsibilities include but not limited to
  • Customer service: respond to participant, Trustee and service provider inquiries (including eligibility, death benefits, 401(k), etc.)
  • Conduct newly-indentured apprentice orientations at the Union Hall
  • Attend monthly retiree luncheons at the Union Hall
  • Process participant and dependent enrollments
  • Monitor eligibility including Self-pay and COBRA notices, disability credits, retiree set-up, retiree credits
  • Enroll Medicare-eligible members in MAPD arrangement.
  • QMCSO processing.
  • Process death benefits
  • Provide eligibility counts to accounting department for billings
  • Posting and balancing of member payments
  • Create and upload 401(k) contribution files to recordkeeper
  • 401(k) enrollment/changes – notification to employers
  • 401(k) Benefit Withdrawal Processing
  • QDRO processing
  • Preparation of reports for Board of Trustees meetings
  • Compile information needed for annual audits and respond to auditor’s questions
  • Coordinate mailings to participants: dollar bank statements, open enrollment, summary of material modifications, provider newsletters, etc.
  • Annual wellness stick updates
  • Regular and predictable attendance is an essential function of this job
Qualifications - This is a fast-paced position. Requires the ability to multi-task, prioritize, meet established client deadlines, and maintain focus. Must be detail oriented, have strong organizational skills, professional communication skills, and be able to work both independently and as part of a team in a cooperative, respectful manner. Must be proficient in Microsoft Word, Excel, and Outlook.

Education and/or Experience - High School diploma or GED. Prior related work experience is a plus.

Language Skills - Ability to read, interpret and follow procedures outlined in Plan documents, user manuals, department procedures manual and other related documents. Ability to speak clearly and effectively with members, dependents, employers and coworkers.

Mathematical Skills - Ability to apply concepts of basic addition, subtraction, multiplication, and division. Must be able to understand and apply knowledge of decimals, fractions, and percentages.

Reasoning Ability - Analysis of accuracy of amounts in reports is required. Ability to apply common sense to carry out detailed written or verbal instructions.

Physical Demands - This position involves sustained periods of sitting and keyboarding and occasionally lifting up to 20 pounds.

Work Environment - The position operates in an office/clerical setting, using standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. The department can be fast paced.

Work Schedule - Full-time. Monday – Friday, 8:00am - 4:30pm. Required in office (Hybrid schedule with some at home days may be possible once trained).

Competitive Benefits and Compensation Package
  • Paid Time Off (PTO)
  • Pro-rated during first year of employment
  • 15 days of PTO provided in your first full calendar year of employment
  • 12 paid holidays
  • Health insurance, includes dependent coverage
  • Employer-paid term life insurance
  • Tuition reimbursement for courses related to your position with the company
  • Long term disability insurance
  • Career development opportunities
  • 401k with employer match
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.

Our culture focuses on three core values:
  • Collaboration: working together across 31 locations to achieve the best for the company and our clients
  • Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
  • Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.

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