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Pension Coordinator (Baltimore, MD)

BeneSys
Baltimore, MD, USA
USD 21.68-23.15 / hour
Posted on Jan 16, 2026
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  Position: Pension Coordinator (Baltimore, MD)  
     Location:   Baltimore, MD
  
  
  Job Id: 2500  
  # of Openings: 1  
    
 Pension Coordinator (Baltimore, MD)
 
 Summary – Calculates retirement benefit estimates, processes applications, communicates with members, generates reports for the Board of Trustees, balances monthly ledger, processes pension checks and performs customer service functions. This is a collective bargaining union position.
 
Essential Duties and Responsibilities include but not limited to
Determine eligibility for and calculate monthly benefits of participants based upon a thorough understanding of complex Plan provisions.
Process Defined Benefit (DB) applications based upon Plan Provisions and applicant information.
Process denial letters and appeal related correspondence.
Data entry of new retiree information into proprietary software program.
Communicate clearly with participants, both verbally and in writing.
Prepare meeting reports for the Board of Trustees.
Balance monthly ledger, including YTD figures; process monthly and manual pension checks in coordination with plan management and administrators.
Review monthly and yearly exception reports, including Plan Year End processing for DB pensions and the approval of participant annual benefit statements.
Maintain changes in census data, marital status, benefit status and monthly DB amounts for retirees.
Create and review benefit calculation summaries for use by fellow coordinators.
Follow established procedures in a thorough and consistent manner.
Able to record and reference subjects covered during training, leading to the ability to work independently with minimal assistance and supervision.
Route Divorce Decrees and Qualified Domestic Relations Orders (QDRO) to the Fund Attorney and Actuary. Process QDROs as required.
Regular and predictable attendance is an essential function of this job.
 Qualification - Excellent customer service skills are a must.
 
 Education and/or Experience - High School diploma or GED and some college and/or job-related experience.
 
 Language Skills - Ability to comprehend written materials such as plan documents and legal correspondence. Communicate professionally, tactfully and clearly with participants, fellow employees and other professionals.
 Mathematical Skills - Ability to apply concepts of basic addition, subtraction, multiplication, division and algebra. Must be able to understand and apply knowledge of decimals, fractions, and percentages.
 
 Reasoning Skills - Ability to apply common sense to carry out detailed written or verbal instructions. Ability to assess and analyze production results for accuracy and efficiency.
 
 Computer Skills - Intermediate working knowledge of Microsoft Office products, especially Excel, Word, and Outlook are essential.
 
 Work Schedule - Full time. Monday - Friday, 8:30am - 5:00pm. Required in office (no at-home days).
 
Competitive Benefits and Compensation Package
14 paid holidays
10 paid vacation days
12 paid sick days
6 weeks paid adoption/foster care leave
Employer-paid basic life
Long-term disability and short-term disability insurance
Medical, dental and vision insurance, with option for dependent coverage
401(k) with employer match
Tuition reimbursement
Pay
 The current starting range for this position is $21.68 - $23.15 per hour. This is a union position. The pay rate for this position is determined by the collective bargaining agreement and may be dependent on experience, skills, education and other business factors. 
 
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential. 
 
Our culture focuses on three core values:
Collaboration: working together across 31 locations to achieve the best for the company and our clients
Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues 
Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO
 
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.

 
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Pension Coordinator (Baltimore, MD)
