Implementation Business Analyst (Troy, MI) Summary - The Implementation Business Analyst plays a key role in supporting Project Managers with onboarding new clients or upgrading existing clients to proprietary software applications. This position involves gathering and defining requirements, developing and executing test plans, collaborating with internal teams and external vendors, and training end users to ensure successful adoption of the software. Applicant must live in Metro Detroit area as in-office days in Troy office are required. Essential Duties and Responsibilities include but not limited to - Analyze business needs and provide clear requirements for application development and maintenance activities.
- Validate and map converted data to ensure accuracy and integrity.
- Confirm that business functionality, compliance requirements, and industry standards are met within the software application.
- Develop detailed business user requirements, system documentation, workflow procedures, and comprehensive test plans.
- Review and interpret technical documentation for accuracy and completeness.
- Create and maintain business process diagrams and related documentation.
- Perform report analysis, development, and compilation for client and internal use.
- Conduct quality assurance testing to ensure system reliability and performance.
- Deliver end-user training and provide ongoing support during implementation.
- Maintain regular and predictable attendance as an essential function of the role.
Education and Experience - 2–3 years of experience in information technology or software implementation, preferred.
- Background in Taft-Hartley Benefit Fund administration, preferred.
- Familiarity with contribution-related terminology and ability to interpret rates and rules as defined by Collective Bargaining Agreements and Collection Policies.
- Strong analytical, problem-solving, organizational, and communication skills.
- Proficiency in Microsoft Office applications.
- Working knowledge of SQL and ability to create basic queries, preferred.
- Ability to work independently and collaboratively, manage multiple priorities, and meet deadlines with high standards of quality.
Key Competencies - Detail-oriented with strong documentation skills.
- Ability to translate complex business processes into clear technical requirements.
- Effective collaboration with clients, vendors, and internal teams.
- Commitment to delivering exceptional client service and ensuring successful project outcomes.
Work Schedule - Full-time. Monday – Friday, 8:00am - 5:00pm. Requires in-office days but also offers at-home flexibility after 90 days. Applicant must live in Metro Detroit area as in-office days in Troy office are required. Competitive Benefits and Compensation Package - 12 paid holidays
- Paid Time Off (PTO)
- Pro-rated during first year of employment
- 15 days of PTO provided in the next calendar year!
- 3 days paid bereavement
- Up to 20 days paid jury leave
- Medical, dental, and vision insurance, with option for dependent coverage
- Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
- 401k with employer match
- Tuition reimbursement program
- Career development opportunities
- Referral bonus for all successful full-time referrals
- Annual opportunities for increases
Pay - Salary range for this position is $50,000 - $55,000 annually. Salary offered dependent on skills, experience, education, location and other business factors. Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential. Our culture focuses on three core values: - Collaboration: working together across 31 locations to achieve the best for the company and our clients
- Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
- Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.
|
