Summary: Must have general math skills office skills, and experience on phones, and display excellent customer service. Must be extremely organized and have a positive attitude; must be proficient in Microsoft Word, Excel, and Outlook; must have basic knowledge of the functions in Legacy and BenefitDriven. Must know and follow department procedures and must meet minimum service standards as set by the company.

Must have general math skills, office skills, and experience on phones, and display excellent customer service. Must be extremely organized and have a positive attitude. Must be proficient in Microsoft Word, Excel, and Outlook. Must have basic knowledge of the functions in Legacy and BenefitDriven. Must know and follow department procedures. Receive and distribute mail, maintain scanning and filing of documents. Assist Pension Coordinators, Supervisor, and Manager with daily processes and special projects. Must meet minimum service standards as set by the Company.

Must be proficient with Level I skills. Have a basic understanding of West Coast Plans. Assist with special projects.

Education and/or Experience – High School diploma or GED and at least one years’ experience with multiple line switchboard is necessary.

Language Skills – Must speak clearly and professionally. Ability to understand directions and follow them through to the end of task.

Mathematical Skills – General math skills.

Reasoning Ability - Ability to apply common sense to carry out detailed written or verbal instructions.

Work Environment - Fast paced department. Phone calls are continuous and occasionally unpleasant. Must be able to maintain composure with difficult callers.

Work Schedule - Full time. Monday - Friday, 7:30am - 4:00pm. Required in office (no at-home days).

The current starting rate for this position is $30.58 per hour. This is a union position. The pay rate for this position is determined by the collective bargaining agreement and may be dependent on experience, skills, education and other business factors.

BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.

Our culture focuses on three core values:

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