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Benefit Specialist (San Francisco, CA)

BeneSys
San Francisco, CA, USA
USD 31-32 / hour
Posted on Oct 11, 2025
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  Position: Benefit Specialist (San Francisco, CA)  
     Location:   San Francisco, CA
  
  
  Job Id: 2456  
  # of Openings: 1  
    
 Benefit Specialist (San Francisco, CA) 
 
Summary 
The Benefit Specialist is an entry-level position ideal for individuals who are passionate about helping others and thrive in a detail-oriented, fast-paced environment. In this role, you’ll be responsible for supporting members by managing their eligibility for health and pension benefits, ensuring accurate data entry, and delivering exceptional customer service. You’ll interact with members, providers, and internal teams to resolve inquiries, process documentation, and maintain benefit records.
 
Fluency in Spanish is required, as you’ll be assisting a diverse member population.
 
 Essential Duties and Responsibilities include but not limited to 
Understanding of the plan rules for eligibility/pension as outlined in the Summary Plan Description (SPD) for each fund.
Collect completed forms and add all members and their eligible dependents to the BeneSys computer system and any/all outside carrier systems. Send requests for additional documentation on incomplete enrollment forms and/or denial with rights to appeal.
Audit vendor reports and invoices on a monthly or weekly basis.
Determine qualifying events and notify member/dependent of COBRA rights.
Prepare and mail eligibility correspondence including but not limited to enrollment forms, enrollment packages and self-payment notices. 
Scan and index documents into document storage system.
Provides exceptional customer service via phone and email to internal and external customers.
Regular and predictable attendance is an essential function of this job.
Qualifications
 Fluent in Spanish (required)
Experienced in clerical or customer service roles (preferred)
Educated beyond high school or has relevant work experience (preferred)
Passionate about helping others and delivering excellent customer service
Organized and able to manage multiple tasks at once
Comfortable using MS Word, Excel, and Outlook
Able to clearly explain benefit rules and procedures
Competitive Benefits and Compensation Package
 Vacation days earned at a rate of 1 day per each full month worked (for your first pro-rated year)
12 paid holidays
Medical, dental, and vision insurance, with option for dependent coverage
Company paid basic life, short-term disability, long-term disability and AD&D insurance
401k with employer match
Tuition reimbursement program
Career development opportunities
Referral bonus for all successful full-time referrals
Annual opportunities for increases
 
Pay
Hourly rate ranges from $31.00 - $32.00. Actual rate dependent on location, skills, education, experience and other business factors.
 
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential. 
 
Our culture focuses on three core values:
Collaboration: working together across 31 locations to achieve the best for the company and our clients
Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues 
Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO
 
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.

 
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Benefit Specialist (San Francisco, CA)
