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Clerical Assistant (Troy, MI)

BeneSys
Troy, MI, USA
USD 20-21 / hour
Posted on Oct 8, 2025
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  Position: Clerical Assistant (Troy, MI)  
     Location:   Troy, MI
  
  
  Job Id: 2453  
  # of Openings: 1  
    
 Clerical Assistant (Troy, MI)
 
 Summary – Provides support to the department coordinators, supervisors and manager to accomplish various routine and special projects. Maintain and organize departmental supplies and filing. Assist with posting payments, special mailings and records review.
 
Essential Duties and Responsibilities include but not limited to
Performs a variety of clerical duties
Post self-payments
Run various reports
Redirects return mail
Filing
Address changes into Eligibility system
Mail
Delivery of faxes
Process qualified medical child support orders
Miscellaneous work
Regular and predictable attendance is an essential function of this job
 Qualifications - Excellent customer service skills are a must. Proficient skills in MS Word, Excel and Outlook. Good organizational skills.
 
 Education and/or Experience – High School diploma or GED and one year of experience in office or clerical environment.
 
 Language Skills – Must speak clearly and professionally. Ability to understand directions and follow them to completion of requested task.
 
 Mathematical Skills – General math skills.
 
 Reasoning Ability - Ability to apply common sense to carry out detailed written or verbal instructions.
 
 Work Environment - Fast paced department. Phone calls are continuous and often unpleasant. Must be able to maintain composure with difficult callers, work independently as well as in a team, must be able to multi-task and must be detailed oriented.
 
 Work Schedule - Full-time. Monday – Friday, 7:30am - 4:30pm. Required in office (No at-home days).
 
Competitive Benefits and Compensation Package
12 paid holidays
Paid Time Off (PTO) Pro-rated during first year of employment
15 days of PTO provided in the next calendar year!
 
3 days paid bereavement
Up to 20 days paid jury leave 
Medical, dental, and vision insurance, with option for dependent coverage
Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
401k with employer match
Tuition reimbursement program
Career development opportunities
Referral bonus for all successful full-time referrals
Annual opportunities for increases
Pay
Hourly rate ranges from $20.00 - $21.00. Actual rate dependent on location, skills, education, experience and other business factors.
 
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential. 
 
Our culture focuses on three core values:
Collaboration: working together across 31 locations to achieve the best for the company and our clients
Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues 
Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO
 
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.

 
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Clerical Assistant (Troy, MI)
