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Pension Coordinator (Independence, OH)

BeneSys

BeneSys

Independence, OH, USA
USD 21-23 / hour
Posted on Sep 11, 2025
Position: Pension Coordinator (Independence, OH)
Location: Independence, OH
Job Id: 2440
# of Openings: 1

Pension Coordinator (Independence, OH)

Summary
A growing Taft-Hartley Third Party Administrator in the Independence, Ohio area is seeking a Pension Coordinator.
Pension Coordinator Responsibilities
  • Calculate retirement benefit estimates, processes applications, communicates with members, prepares reports for Board of Trustees, balances monthly ledger, and processes pension checks.
  • Answer overflow calls from Retirement Services Representatives and more complicated participant inquiries and requests via incoming phone calls as needed.
  • Enter data for new applications and update member demographics.
  • Determine eligibility for and calculate monthly benefits of participants based upon a thorough understanding of complex Plan provisions.
  • Communicate clearly with participants, both verbally and through written communications.
  • Prepare meeting reports for the Board of Trustees.
  • Balance monthly ledger, process monthly pension checks and print manual checks.
  • Review monthly and yearly exception reports.
  • Coordinate with the Programming to implement plan changes and conduct month and year end processes.
  • Update changes in benefit status and amounts for participants.
  • Create and maintain fund-specific procedural manuals.
  • Follow established procedures in a thorough and consistent manner.
  • Ability to work independently with minimal assistance and supervision.
  • Ability to work in an organized manner.
  • Must be detail-oriented and able to multi-task.
  • Ability to handle a variety of callers in a pleasant, respectful, patient, and efficient manner.
  • Perform customer service functions as needed.
  • Regular and predictable attendance is an essential function of this job.
Pension Coordinator Qualifications
  • High School diploma or GED equivalent.
  • Some college with math, accounting, or finance courses and/or job-related experience a plus.
  • Experience with defined benefit, defined contribution or 401(k) plans is a plus.
  • Familiarity with ERISA, REA, PPA and DOL/IRS Code and regulations directly related to job duties is a plus.
  • Ability to comprehend written materials such as plan documents and legal correspondence.
  • Ability to communicate professionally, tactfully, and clearly with participants, fellow employees, and other professionals.
  • Ability to apply concepts of basic addition, subtraction, multiplication, division, and algebra. Must be able to understand and apply knowledge of decimals, fractions, and percentages.
  • Working knowledge of Microsoft Office products, especially Excel, Word, and Outlook.
  • Excellent customer service skills are a must.
Work Schedule
Full time. Monday - Friday, 7:30am - 4:30pm. Required in office (no at-home days).
Competitive Benefits & Compensation Package
  • 15 days Paid Time Off (PTO) during first full calendar-year of service
  • 12 paid holidays
  • 3 days paid bereavement
  • Up to 20 days paid jury leave
  • Medical, dental, and vision insurance, with option for dependent coverage
  • Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
  • 401k with employer match
  • Tuition reimbursement program
  • Career development opportunities
  • Referral bonus for all successful full-time referrals
  • Annual opportunities for increases.
Pay
Hourly rate ranges from $21.00 - $23.00. Actual rate dependent on location, skills, education, experience and other business factors
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.
Our culture focuses on three core values:
  • Collaboration: working together across 31 locations to achieve the best for the company and our clients
  • Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
  • Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.

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