We're Hiring: Lead CentralReach (CR) Audit Associate
Location: Corporate Home Office - Addison, TX (near Beltline & Dallas North Tollway)
Reports To: Senior Director of Business Optimization
About Behavioral Innovations:
For over 25 years, Behavioral Innovations (BI) has been transforming lives by providing compassionate, individualized, center-based Applied Behavior Analysis (ABA) therapy for children with autism ages 18 months to 10 years. With 100+ locations across TX, OK, CO, VA, and MD — and expansion into 4 additional states within the next 18 months — we’re experiencing significant growth and doubling in size. This is an exciting time to join BI and be part of our next phase of nationwide expansion. We are clinically focused, operationally sound, and intentional about building teams that can scale without losing quality. This role sits at the center of that mission.
Your Role & What You'll Do:
The Lead CentralReach (CR) Audit Associate plays a critical role in ensuring billing accuracy, documentation compliance, and operational excellence across our clinical services. This position is responsible for reviewing medical and billing records within CentralReach to ensure compliance with best practices and applicable regulations. In addition, this role will support the development of a new diagnosis program aimed at expanding access to autism care and will assist in creating and improving billing processes.
Review and audit claims for accuracy; correct missing or incorrect data.
Review clinical documentation to ensure completeness and compliance.
Assist clinical teams with procedure and diagnosis coding guidance.
Update service codes based on diagnosis outcomes and payer requirements.
Input and manage self-pay fees and apply them to appropriate service codes.
Schedule services for diagnosing psychologists and providers.
Support and train CR Audit Associates.
Identify audit trends and escalate findings to leadership.
Assist with reporting and documentation related to audit outcomes.
Maintain confidentiality in accordance with HIPAA and company standards.
Follow established escalation and offboarding procedures in CentralReach.
Perform additional clerical or support duties as assigned.
What We’re Looking For:
Qualifications:
Associate’s degree preferred or equivalent relevant experience.
Minimum 6 months of hands-on experience with CentralReach ABA software (1 year preferred).
Experience with behavioral health or autism diagnosis billing preferred.
Strong attention to detail and organizational skills.
Effective time management and ability to prioritize in a fast-paced environment.
Basic proficiency in Microsoft Excel.
Comfortable working in a high-growth, results-oriented organization.
Why Join Behavioral Innovations:
- Compensation: Hourly pay rate
- Comprehensive Benefits: Medical, Dental, Vision, and Supplemental Insurance.
- Wellbeing & EAP Programs: Supporting your personal and professional wellness.
- Career Growth: Be part of an expanding organization that will double in size within 18 months, opening doors for professional advancement and leadership opportunities.
- Family-Centric Culture: Recognized for clinical excellence, integrity, and innovation.
- Mission-Driven Work: Transform the lives of children with autism while building a stronger future for yourself and your team.
Recognized Industry Leader: Named Company of the Year in 2022, reflecting our continued growth and impact in the ABA field.
National Recognition: Proudly ranked on the Inc. 5000 list as one of America’s Fastest Growing Private Companies — for 3 consecutive years!
Become a Lead Central Reach (CR) Audit Associate at Behavioral Innovations. APPLY TODAY, we'd love to start a conversation!
Where Potential Thrives.