Overview

We're seeking a passionate and experienced Physician Liaison to join our mission-driven team in Raleigh/Durham, North Carolina!

Location: You will serve the Raleigh/Durham, North Carolina area (All applicants must currently reside in the Raleigh/Durham area)

Position Type: Full-time | Remote

About Behavioral Innovations:Celebrating 25 Years of Service: Behavioral Innovations is committed to transforming lives by providing compassionate, center-based ABA therapy for children with autism, ages 18 months to 10 years. With over 90 locations across Texas, Oklahoma, and Colorado—and upcoming expansions into Virginia, Maryland, and North Carolina—we’re growing rapidly.

Join our dynamic team and use your expertise to streamline processes and strengthen the financial health of our organization, enabling us to stay focused on what matters most: making a meaningful difference in the lives of the families we serve.

Position Summary:

The Physician Liaison is key to growing our centers, reaching more families, and driving business growth in Raleigh/Durham, North Carolina. Their ability to drive awareness, positively position the brand and create lasting relationships with both new and existing clients will be critical for BI’s future. A Physician Liaison’s ability to powerfully convey our value proposition, build lasting relationships and educate our referral sources will be critical for Behavioral Innovation’s future growth. Using a data driven approach the Physician Liaison will find new markets and opportunities as well as grow the output from our existing client base in the physician referral community. Their primary focus is 2 part – build awareness and increase brand reach and secondarily, drive increased admission count. The ability to educate the market on our differentiating factors, build trust and credibility in the community and provide an introduction, through outbound means, for those that don’t yet know us will be critical for the Physician Liaison’s success in achieving admissions quota attainment. There will be a heavy focus on quality outbound activities, prospecting expectations and necessary work to generate a pipeline of referrals.

The Physician Liaison will work closely with the centers their territory supports as well as cross departmentally with Marketing, the Intake team and other departments to enhance the customer journey and experience. The successful candidate will play a critical role in building relationships in the physician referral community. This includes generating a list of key referral sources, partnering with these professionals and programs, developing innovative sales strategies, and making sure the leads in your territory are followed up within a timely and quality manner, resulting in sales/client admissions. The position will work in a fast-paced, high growth environment and will prioritize building and cultivating relationships both internally and externally to drive revenue growth, focus on hitting sales goals, and ensure profitability across their centers. This position will collaborate with the business development team, partnering closely with the Director of Outreach and Vice President of Sales & Outreach to reach these goals.

What You'll Do:

Play an integral role in the outreach and marketing efforts to physicians, hospital staff, and other key referral sources throughout the community through cold calling and scheduling face to face meetings to increase the recognition and direct referrals to Behavioral Innovation centers.
Research and build a list of prospective professionals and programs in your market to outreach to, creating a tailored sales pitch to meet their needs, ensuring all follow-up and closing requirements are addressed.
Partner with the Vice President of Sales and Support Team to meet or exceed revenue/growth goals.
Partnering with the admissions teams around the sales cycle, identify quality prospects and help close new business with the primary goal of increasing revenue and providing a top-notch customer experience.
Partner with Center staff to drive capacity levels and maximize utilization of hours.
Developing strategies to maintain relationships with current referral sources.
Document all business development activity appropriately in CRM daily.
Monitor and gain awareness of competition and activity in the market to proactively position Behavioral Innovations as the leading provider.
Attend industry and professional networking meetings that foster the appropriate business initiatives.
Other duties as assigned.

Qualifications:

Bachelor’s degree in marketing, business, health care, or other closely related field preferred.
Some knowledge of the healthcare industry and/or behavioral health experience preferred.
3 – 5 years in business development, marketing, or equivalent area of expertise preferred.
Experience with demonstrated success in prospecting and new market development activities.
Experience using Salesforce or similar CRM.
Track record of effectively leading a direct service organization with a complex array of programs and the ability to leverage strengths across program areas; excellent project management skills.
Ability to point to specific examples of having led organizational transformation projects and new business development activities.

Why Choose Us:

Compensation: Base salary, plus Bonus.
Insurance: Medical, Vision, Dental, and Supplemental Insurance Policies.
Wellbeing Program: Equipping you with tools to achieve your wellness goals.
OVIA Health: A Women's Health App supporting you throughout the entire Parenthood Journey.
Employee Assistance Program (EAP): Comprehensive support for your mental, emotional, and physical health.
Daily Pay: Access your pay when you need it!
Supportive Team Structure: Our clients and families are our top priority, and we foster a collaborative and expert team environment.
Additional Programs Offered at BI: ABA Intern, Referral Bonuses, Employee Recognition, Employee Perks.
Career Advancement Opportunities: Ongoing training & Professional development for all employees.
Award-Winning Culture – Honored with the Clinical Excellence Award in 2021 for our commitment to ethical standards and compassionate care.
Recognized Industry Leader – Named Company of the Year in 2022, reflecting our continued growth and impact in the ABA field.
National Recognition – Proudly ranked on the Inc. 5000 list as one of America’s Fastest Growing Private Companies.
Mission-Driven Work – Dedicated to transforming the lives of children with autism through high-quality, center-based ABA therapy.
Values-Driven Organization – Guided daily by our Core Values, with integrity at the heart of everything we do.
Team Unity & Trust – Achievements are made possible by a collaborative, purpose-driven team and strong partnerships.

Be a Physician Liaison at Behavioral Innovations.
Where Potential Thrives.

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Physician Liaison - Raleigh/Durham, NC