hero

Portfolio Company Careers

Explore Opportunities to work in a Private Equity Backed Company

Insurance Verification Specialist

Behavioral Innovations

Behavioral Innovations

Dallas, TX, USA · Dallas, TX, USA · Addison, TX, USA · United States
Posted on May 31, 2025
Overview

We're Hiring for a Corporate Insurance Verifications Specialist with at least 2 years of experience working in healthcare Revenue Cycle operations.

Come join our fast-growing mission-driven team at Behavioral Innovations!

Location: Corporate Home Office is in Addison, TX (Near Beltline & Tollway)
Schedule:
Onsite-role | Monday-Friday | Full-Time

Position Overview:

We are seeking an Insurance Verification Specialist to join our dedicated team. Under general supervision, you will be responsible for providing internal personnel with accurate insurance benefit information. You will play a key role in ensuring the timely verification of insurance benefits and financial clearance, which directly impacts the reimbursement process from payers for both scheduled and unscheduled patient accounts. Your ability to communicate effectively with insurance companies and clients is essential, focusing on resolutions, insurance carrier guidelines, company policies, research, and collection efforts.

Duties & Responsibilities

  • Communicates timely with the internal revenue cycle team and collaborates effectively with the center staff to ensure financial clearance of the patient’s account prior to scheduled or unscheduled services.
  • Performs financial clearance of patient accounts by verifying insurance eligibility and benefits and ensuring all notifications and authorizations are completed within the required timeframe.
  • Interprets complex payer coverage information including, but not limited to, network participation status with provider, limited plan coverage and inactive benefits.
  • Documents systems according to the Insurance Verification guidelines to assure accurate and timely reimbursement.
  • Completes appropriate payor forms related to notification and authorization.
  • Calculates accurate patient financial responsibility.
  • Basic proficiency with Microsoft Word/Excel
  • Perform any other duties assigned

Requirements:

  • 2 years of healthcare or customer service experience preferred.
  • Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
  • Must have the ability to consistently meet performance standards of production, accuracy, completeness, and quality.
  • Ability to understand and adhere to payer guidelines by plan and service type.
  • Take the initiative to identify and resolve issues
  • Demonstrate resourcefulness and cooperation
  • Exhibit BI’s core values in all interactions
  • Willing to learn and take on new tasks
  • Exhibit high quality work
  • Use excellent judgment
  • Communicate clearly

Why choose Behavioral Innovations:

  • Compensation: Hourly Rate
  • Insurance: Medical, Vision, Dental, and Supplemental Insurance Policies.
  • Wellbeing Program: Equipping you with tools to achieve your wellness goals.
  • Employee Assistance Program (EAP): Comprehensive support for your mental, emotional, and physical health.
  • Daily Pay: Access your pay when you need it!
  • Supportive Team Structure: Our clients and families are our top priority, and we foster a collaborative and expert team environment.
  • Family-Centric Culture – We foster a caring and collaborative work environment.
  • Professional Growth – We invest in training, development, and career advancement opportunities.
  • Recognition & Support – Your contributions matter, and we celebrate your achievements.
  • Award-Winning Culture – Honored with the Clinical Excellence Award in 2021 for our commitment to ethical standards and compassionate care.

  • Recognized Industry Leader – Named Company of the Year in 2022, reflecting our continued growth and impact in the ABA field.

  • National Recognition – Proudly ranked on the Inc. 5000 list as one of America’s Fastest Growing Private Companies.

  • Mission-Driven Work – Dedicated to transforming the lives of children with autism through high-quality, center-based ABA therapy.

  • Values-Driven Organization – Guided daily by our Core Values, with integrity at the heart of everything we do.

  • Team Unity & Trust – Achievements are made possible by a collaborative, purpose-driven team and strong partnerships.

About Us:

Celebrating 25 Years of Service: Behavioral Innovations is a leading provider committed to transforming lives by providing compassionate, center-based ABA therapy for children with autism, ages 18 months to 10 years. With over 90 locations across Texas, Oklahoma, and Colorado—and upcoming expansions into Virginia and Maryland—we’re growing rapidly. Join our dynamic team and use your expertise to streamline processes and strengthen the financial health of our organization, enabling us to stay focused on what matters most: making a meaningful difference in the lives of the families we serve.

Ready to Make an Impact? Apply Today!

Become an Insurance Verification Specialist at Behavioral Innovations.

Where Potential Thrives.

CORP2025

#LI-Onsite

#LI-SN1