We are 360 Fire & Flood, a leading national disaster restoration company committed to providing comprehensive and efficient solutions to commercial and industrial clients affected by fire, water, and other disasters. With over 200 years of combined experience in the industry, our team of highly skilled experts is dedicated to restoring your property with care and precision.

As a trusted partner to many large national corporations, we understand the importance of a timely and effective response. Our round-the-clock availability ensures that we are always prepared to mitigate the impact of any disaster and restore your property to its pre-loss condition.

Our expertise lies in working closely with our clients and insurance companies to secure the best quality restoration services possible. This collaboration enables us to streamline the restoration process and minimize risk, reducing the burden on our clients. At 360 Fire & Flood, we strive to make the recovery process as smooth and seamless as possible, allowing you to focus on what matters most.

What you'll do

• Act as an effective liaison between OneRestore, its customers, and insurance companies to ensure the seamless delivery of high-quality service.
• Assist in coordinating and scheduling timely and profitable deliveries.
• Be the conduit and direct support for the project manager regarding all aspects of the project.
• Document all operational and production activities in DASH.
• Provide complete and accurate billing information to facilitate quick billing and timely cash flow.

Qualifications

• High school diploma or equivalent.
• Minimum of two years of customer support experience.
• Ability to maintain positive communications with internal and external customers.
• Strong verbal and written communication skills.
• Ability to multi-task, prioritize, manage time effectively, and work independently.
• Good data entry and keyboarding skills.
• Good driving record and reliable transportation.
• Computer or data entry: 2 years (Required)
• Restoration or construction: 1 year (Preferred)
• Service Technician Scheduling: 1 year (Preferred)
• DASH software: 1 year (Preferred)

Job Type & Schedule

• Full-time

• 8-hour shift
• 10% travel

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off