We are 360 Fire & Flood, a leading national disaster restoration company committed to providing comprehensive and efficient solutions to commercial and industrial clients affected by fire, water, and other disasters. With over 200 years of combined experience in the industry, our team of highly skilled experts is dedicated to restoring your property with care and precision.

As a trusted partner to many large national corporations, we understand the importance of a timely and effective response. Our round-the-clock availability ensures that we are always prepared to mitigate the impact of any disaster and restore your property to its pre-loss condition.

Our expertise lies in working closely with our clients and insurance companies to secure the best quality restoration services possible. This collaboration enables us to streamline the restoration process and minimize risk, reducing the burden on our clients. At 360 Fire & Flood, we strive to make the recovery process as smooth and seamless as possible, allowing you to focus on what matters most.

What you'll do

• Communicate with insurance adjusters, TPAs, and managed repair networks to confirm coverage, scope, and payment terms.
• Coordinate with project managers, estimators, and production coordinators to ensure timely estimates, supplements, and approvals.
• Review and submit all required TPA documentation in DASH, Xactimate, and Symbility.
• Track job status to ensure all carrier/TPA service level agreements (SLAs) are met.
• Maintain accurate records for invoicing, payment tracking, and compliance.
• Work with accounting to resolve unpaid claims and discrepancies.
• Serve as a primary customer contact for claim updates and documentation needs.

Qualifications

• 1+ years of experience in residential restoration, insurance claims, or construction coordination.
• Strong organizational skills with the ability to manage multiple claims simultaneously.
• Excellent communication and negotiation skills.
• High attention to detail and accuracy.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office and cloud-based job management systems.
• Valid driver’s license and reliable transportation.

Job Type & Schedule

• Full Time
• Monday to Friday

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off